Advantages of using chatbots in learning applications

Updated: Nov 16, 2021


Nowadays there are millions of mobile apps on our planet. There is no doubt that the mobile application increases the quality and the visibility of the brand on the web. Thus, a mobile application seems to be mandatory for a lot of companies. Famous applications such as Amazon, Starbucks, H&M and Uber have long been prominent in the successful promotion of their brands on the web. In addition to the applications that most users currently use, there are many educational mobile applications on the market. What makes these applications more special than others is the use of AI-based chatbots for educational purposes.


Driven by artificial intelligence, the use of chatbots in educational aids helps to improve students' learning experiences, making them more engaging and interactive. These applications help teachers reduce the burden of daily activities, for example evaluation of the tests. Bots also help to automate students' trivial tasks, such as submitting them, replying to emails and giving feedback. Chatbots can even sometimes recommend online learning materials to the students and help them complete the exercises.





Chatbots help to increase student engagement

So how exactly do educational applications benefit from AI-based chatbots?


Today, students are increasingly using online educational methods to acquire knowledge. They prefer to read on the web, surf the internet and learn by using mobile apps, instead of reading traditional textbooks, for example. Interactive mobile applications keep students engaged and help them learn in an exciting way.


In 2018, Remind was the most downloaded application in the education category in the United States, it was installed over 11 million times. It was followed by an education app called Photomath, with nearly 10 million downloads. Duolingo, Google Classroom and ClassDojo are the other three applications in the five most downloaded apps in the education category.


Applications with attractive interfaces help them to acquire knowledge conveniently. Apps don't let students get bored, they are already built to keep the user's attention alert. Learning from books makes the overall learning experience boring and monotonous, so students find it interesting and exciting to have access to educational apps; instant messaging, apps, laptops and social media have become part of their daily lives. Young people find that they are more connected, learning from educational applications that increase their relevance to a particular topic.

The chatbot creates two-way communication between students and teachers. Thus, the chatbot makes it easier for students to obtain information about different subjects and tasks.




Learning languages


One of the main pillars of education is studying a foreign language. Students of all ages are either required to or have a strong desire to learn a new language. Unfortunately, if they do not have the resources or time to travel abroad for an extended period of time, it can be difficult for them to have a conversation with someone who is fluent in the language they want to learn. However, chatbots allow students to do as they please - to acquire the language they want at the time they want.

Current foreign language chatbots have the ability to adapt to a student's level of language proficiency and can even make suggestions for answers if the student gets stuck. In short, it is an ideal way to work on your grammar, vocabulary and fluency when learning a foreign language.




Chatbot provides smart feedback


Feedback is an important aspect of the learning process. One of the biggest advantages of using chatbots in learning applications is that chatbots have the ability to provide smart feedback. Feedback helps students identify their weaknesses that they should pay attention to and work on. Students' feedback helps teachers identify areas where there is space for improvement.


The whole process of collecting feedback can be made more interesting with the help of a chatbot. Chat forms and automated responses from chatbots help students and teachers share feedback. These online forms can be used to conduct a survey and gather information from students about how they enjoyed the lecture, how their courses and learning experiences could be changed and developed.




Chatbot is an interactive learning method


AI-based chatbots have made the overall learning experience more interactive and engaging, making it easier for students to understand new and complex concepts. In addition, the AI application provides an automated and intelligent teaching system that allows teachers to analyze and assess a student's learning ability. AI chatbots allow students to learn via web messaging just like regular chat. In addition, these chatbots help teachers assess students' level of understanding by recording their thoughts and answers.


Just like in the classroom, chatbots provide students with learning materials, tests, and quizzes. Once the tests are completed, the bots collect these web-based tests and pass the results on to the teachers, allowing teachers to monitor student performance and speed up fulfilling the tasks.




The chatbot acts as a teacher's assistant


In many public schools, classrooms are simply too full. Teachers are unable to pay individual attention to students who need it. This individual attention can be provided by chatbots, who can respond immediately to inquiries. Getting a quick response makes it easier to acquire the material faster, instead of waiting for the mentor's attention. As laptops and other devices are increasingly used as teaching aids, bots will be installed there that can communicate with students while in class and help with homework later. Built-in machine learning and AI allow chatbots to adapt to the needs and abilities of each student. To determine this level of ability, they have a natural dialogue with the student to see where they may exceed or fall short of expectations. In short, they allow students to learn at their own pace and help them not to fall behind in class.


Similarly, chatbots can help to simplify teachers' day-to-day tasks, such as assigning and checking tasks and evaluating tests. This will allow teachers to have more time to invest in providing quality education to students. Some of the recurring tasks that chatbots can do to help teachers are:


  • answer general questions related to course modules, lessons, daily assignments and deadlines;

  • monitor and evaluate students' learning progress by assessing their tasks;

  • provide personal feedback to students to help improve their overall learning experience;

  • recommend relevant online learning content by analyzing your learning skills.



Without doubt the use of AI in the development of apps has completely changed the education sector. The use of bots facilitates teacher-student interaction and makes the whole learning experience more engaging for students. In addition, it helps students gain technical insight that will be useful for them in the future. Thus, the integration of the chatbot into the mobile applications will soon become necessary so that the education system can deliver education online faster and easier. In addition to improving the overall learning experience, the use of a chatbot in the field of education helps to keep students' attention sharp during learning and helps to make the whole process of acquiring knowledge more interesting and interactive.