Less frequently asked questions for your CS
An Artificial Assistant solves up to 80% of the questions without human intervention. We create the Artificial Assistant with a thought-out flow and content, which improves overall customer service quality while lowering costs.
Solve questions faster
Customer support tickets are solved without waiting for a human to achieve first-rate resolution time.
It works 24/7
An Assistant doesn’t rest, which means customers will get help also outside working hours. Weekends and holidays - not a problem for CS anymore.
FAQ
How can Your company and Customer Service benefit from our chatbot?
Chatbot can track huge amounts of information, which means it can answer over 80% of regular client questions and problems. Customer Service can focus on more specific problems and reduce customer waiting time.
How can Your website visitor benefit from an Assistant?
Your client gets correct answers immediately, not having to wait in queue.
How much does an Assistant cost?
Each of our assistants is unique in regards to visual design and content. It will be planned out directly with You. That’s why our pricing is not available on the website and we’ll happily give an estimated quote right after a quick talk. We’ll need to cover questions like the number of interactions, AI training length, custom integrations and design specifics.
How is an Artificial Assistant created?
The first step is working with Customer Service to find company-specific areas, where an Assistant can improve client experience the most. After that we’ll translate the Assistant to all required languages, integrate with existing IT systems, and create brand-specific visuals.
After that, the assistant is deployed to Your website, but work on improving understanding of requests and increasing Assistant complexity goes on.
What’s the difference between an Artificial Assistant and do-it-yourself chatbots?
An Artificial Assistant is created by a professional AI-trainer, who has extensive experience in finding core Customer Service areas to improve and knows how to map out a useful, yet not too complicated chatbot.
Our system allows much more flexibility in areas specific to Your enterprise, like a truly custom design solution or fetching data directly from your databases.
What is needed before our Artificial Assistant can be deployed to your site?
At Evenstad, we work to make chatbots useful and change the notion of them being useless. To achieve this, we create a custom-made solution and analyze which questions are important to automate. We will integrate the assistant with existing software tools and give it a sleek custom design all in 2-3 months.
At Evenstad, we work to make chatbots useful and change the notion of them being useless. To achieve this, we create a custom-made solution and analyze which questions are important to automate. We will integrate the assistant with existing software tools and give it a sleek custom design all in 2-3 months.